Still want to know more? Visit our T & C and FAQs.
Q-1. What do I get free?
a. When you shop for Any apparel & footwear worth Rs. 5000 MRP and you pay only Rs. 2000. You get that amount back via an Apparel worth Rs. 500 (from free merchandise zone), 2 Gift vouchers Worth Rs. 500 & Future Pay wallet cashback of Rs. 500.
Q-2. What if my shopping is worth less than Rs. 5000 MRP?
a. In this case you get a Flat 60% discount on the MRP on ALL apparel and footwear.
Q-3. What if my shopping is worth more than Rs. 5000 MRP?
a. All multiples of 5000 MRP (10000, 15000, etc.) will be eligible for the offer. For e.g. if your bill value is 10000 MRP, you will get a Flat 60% discount (You pay Rs. 4000) and get 2 Apparel worth Rs. 500 free + 2 GVs worth 500 free & Future Pay wallet cashback of Rs. 500
Q-4. What if my shopping is worth rs. 7000 MRP?
a. For e.g. if your bill value is 7000 MRP, you will get a Flat 60% discount and you will elgible for the Freebies of the 5000 MRP slab (get 2 Apparel worth Rs. 500 free + 2 GVs worth 500 free & Future Pay wallet cashback of Rs. 500)
Q-5. Can i redeem my Payback points for this offer?
Q-6. Can i pick any Apparel worth Rs. 500 in-store?
a. No, the select brands of Apparel will be placed at free merchandise Zone in the store and must have free merchandise tag. The store team can assist you to pick up your free Apparel before billing.
Q-7. Can I pick 2 apparel of Rs. 250 from the Free merchandise zone?
Q-8. Why does customer need to pay Difference amount of Apparel which is more than Rs. 500 MRP?
a. AS per management decision, since there are only select merchandise available @ Rs. 500 & under. For e.g. If a customer selects an Apparel of Rs. 800 MRP, he/she will have to pay the difference amount of Rs. 300 at the time of billing. Alternatively, the customer can choose not to pay the difference amount and not opt for the Free Apparel
Q-9. Can i have some information on the Free GVs?
a. Every bill above Rs. 2000 is eligible for GVs. Each GV value is Rs. 500 (on purchase of Rs. 1500). These can be redeemed in the months of January and February 2018.
Q-10. When will Future Pay cashback get credited?
a. For all customers eligible for future Pay cashback, will get credited in their Brand factory Future wallet. For e.g if customer eligible for Rs. 500 cashback, Rs. 250 will be credited on January 15th valid till 31st January 2018 and Rs. 250 on 15th February valid till 28th Feb 2018
Q-11. Is there a maximum cashback limit per customer?
a. Yes Maximum cashback eligible per user is Rs. 3000. Max cashback per month is Rs. 250 and will be credited every month starting from Jan 2018 depending on the total cashback amount due. For e.g. If customer is eligible for Rs. 3000 cashback, he will get Rs. 250 cashback per month for 12 months
Q-12. What if I don’t have Future Pay wallet?
a. To avail cashback customer needs to download Future pay wallet app from Play store for android phones and App store for iphone users. The same will also be communicated to customer via SMS after billing
Q-13. Ticketing (Rs. 100 & Rs. 250) – online & offline
a. Free shopping Weekend this year will be a ticketed event. Tickets will be in denominations of Rs. 250 (Premium pass x admit 2 people) and Rs. 100 (Classic pass x admit 2 people). These tickets can be bought online at brandfactoryonline.com or on the Paytm App and at any of our stores through a physical ticket.
Q-14. What does the Rs. 250 Premium pass guarantee?
a. Rs. 250 early bird pass gives the customer the right to entry between 8-11 am before anyone else on any one specific day of the sale
Q-15. What does the Rs. 100 classic Pass guarantee?
a. Rs. 100 pass gives the customer guaranteed entry from 11 am onwards at any store
Q-16. Is there a cash refund on the ticket?
a. Tickets once bought cannot be refunded back in cash. Customer will be given fully redeemable Physical GV of the entire value of his ticket which will be valid between 5-31 dec 2017
Q-17. How will I get Ticket Refund in dec through paytm?
a. If customer has bought Ticket online he will be given a Physical GV at the entry point of the value of his ticket
Q-18. How will I get Ticket Refund in dec if I have bought ticket at store?
a. If customer has bought ticket at store he will get a fully redeemable Physical GV of the value of the ticket at store. This Physical GV can be redeemed from 5 to 31 dec 2017
Terms and conditions for Ticketing